Hey, Laura Luck here. So



I’m a user experience writer + content designer who connects humans with tech.




You need UX writing if you:

  • Own a seriously cool tech business, but you don’t take yourself too seriously
  • Have just received some funding, and want to create cool experiences for your users (you smart cookie, you!)
  • Want to help humans easily navigate your site or app (and you don’t want developers to write your copy)
  • Want to stand out online and forge a lasting relationship with your people
  • Want to give your brand a conversational, human voice that speaks directly to your ideal customer

But what the heck is UX writing?

UX writing is based on research, data and problem solving.

It’s different to marketing copywriting (although I’ve got a background in this too) – instead of selling, its focus is on the user and making them enjoy interacting with your digital product.

– It’s clear, concise and uses your unique brand voice.
– It builds a trusting relationship with your users.
– It connects your digital product with the humans who interact with it.

The goal is to make your content easy to find and easy to share, and to make your product easy to use.


UX writing and content design transforms the complex stuff into digestible chunks for REAL humans.

Here’s how:

user research

User research

Data mining, customer surveys
and interviews.

UX writing

In-app microcopy, on-boarding emails and website copy.

Brand voice strategy

Messaging, identity, positioning, customer avatars.

Strategy and consultation

Audits, workshops, speaking and corporate training.

If you’re not afraid to sound like a real human:



PepsiCo

Probuild
Nimble

“I’ve worked with a lot of copywriters over the years and she is easily the best.”

– Greg Ellis, Founder – Nimble Australia