UX writer and strategist

 

I’m a user / customer experience writer + content strategist who connects humans with tech.




You’re ready for UX + CX writing if you:

  • Have just received some funding, and want to do things the right way from the start (and you don’t want to waste $$ and time fixing it up later)
  • Want to create cool a cool customer journey and need someone to be an advocate for your users (you smart cookie, you!)
  • Want to help humans easily navigate your site or app (and you don’t want developers to write your copy)
  • Need to stand out online (and forge a lasting relationship with your people)
  • Want to give your brand a conversational, human voice and set some comms boundaries (for everyone in your team)
  • And to work with me: you don’t need to take yourself too seriously 😉 (even if you have a seriously cool tech business)

The goal is to make your product easy to use…

But let’s give people a good time too, yeah?

UX writing and content strategy transforms the complex stuff into digestible chunks for humans.

Here’s how we can work together:

user research

User research

Data mining, customer surveys, interviews and analysis.

brand voice

Brand voice strategy

Messaging, identity, positioning, brand voice and tone.

UX writing

In-app microcopy, help content, macros and auto-responders, on-boarding emails and website copy.

Consultation

UX and content design audits, 1:1 consults, workshops, speaking and corporate training.

If you’re not afraid to sound like a real human:

“I’ve worked with a lot of copywriters over the years and she is easily the best.”

– Greg Ellis, Founder – Nimble Australia