Laura Luck here – lover of the alphabet and pursuer of great user experiences!
I’ve been making products and companies easier and more fun to use for about 12 years, with experience in product design teams at startups and established businesses.
For the last 3 years I’ve been establishing the UX writing practice at Sendle, expanding the product writing capabilities over 3 countries and 2 languages.
From content strategy, content design and UX writing, through to internal comms marketing and communications… I can help your users easily navigate your product (while helping to make it profitable, too). I’ve even had a podcast… a story for another time.
My jam is helping tech companies sound more human.
Onboarding, activation, loyalty and retention… when things go right, wrong, and everything in between: your users are here for a good time – let’s make it a long time, too.
I’ve got a comms degree and done a bunch of extra training too (in case you were interested in the paperwork, I’ve put their logos below).
These also sit with my many leather-bound books: